ব্যাচেলর/ অনার্স পাশে অফিসার পদে সিটি ব্যাংকে নতুন নিয়োগ বিজ্ঞপ্তি প্রকাশ।
Requirements
Education
- Bachelor/Honors
Experience
- At least 1 year
- The applicants should have experience in the following business area(s):
Banks, Financial Technology (Fintech) Startup - Freshers are also encouraged to apply.
Additional Requirements
- Age 23 to 35 years
Effective written communication skills (English)
Superior verbal communication skill
Good command over MS Office especially in MS Word and MS Excel
Team player
Organized in nature
Attention to details
Problem-solving attitude
Responsibilities & Context
Execute Citytouch daily operation as per SOP (new customer registration, tag request, etc.).
Coordinate with various stakeholders to resolve customers’ issues and complaints related to Citytouch services.
Prepare daily team reports and MIS.
Execute flawless documentation process.
Take different initiatives to reduce lead time to execute regular tasks.
Conduct UAT for new features of Citytouch and provide feedback from an operational perspective.
Receive customer support requests related to Citytouch through email and Helpdesk and take necessary action to resolve.
Communicate with customers through email/phone as and when necessary to provide support.
Workplace
Work at office
Employment Status
Contractual
Job Location
Dhaka
Below are the original circular details
Application Deadline: June 18, 2024
Source: BD Jobs